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Note: Click a picture or illustration in the left column to view a large version in the article. To hide the large version, simply click on it. |
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At present, this information applies only to dealers in the United States.
Kit stock levels are very limited, and the supplier of the kits will not have sufficient inventory until January. It’s advisable to hold off performing upgrades until January, unless absolutely necessary. This is a non-warrantable repair. |
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Rear Bumper Thump![]() figure 2 |
Owners of some 2007 full-size utilities may comment on a clunk or thump noise from the rear of the vehicle when driving on rough roads or over bumps. The noise may be coming from the rear bumper assembly (fig. 2).
There are two metal tabs (right and left side) which fold over the front of the lower bumper reinforcement. The tabs can be seen by raising the vehicle. The noise can be caused by contact between the metal tab and lower bumper reinforcement. |
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Sunroof Operation
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Owners of some 2007 full-size utilities built April 10, 2006 and later may comment that the sunroof stops at 80% when opening. They have to release and press the switch a second time to fully open the sunroof. This is normal operation. From the full closed position, the sunroof is designed to stop at 80% of the opening cycle. It is necessary to release the sunroof switch and press the switch again to open the sunroof completely. This change was implemented to reduce a boom/wind buffeting noise at 25-40 mph (40-64 kmh). TIP: Vehicles built before April 10, 2006 will express to the full open position on the first button press. - Thanks to Paul Radzwilowicz |
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Owners of some 2007 Chevrolet Cobalts and Pontiac G5s may comment about the fuel gauge. |
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1996-2007 Chevrolet Express and GMC Savanna 1999-2007 Chevrolet Silverado Classic and GMC Sierra Classic 2000-2006 Chevrolet Suburban, Tahoe, GMC Yukon, Yukon XL, Yukon Denali, Yukon Denali XL Customers may comment that a door sags or is hard to open or close. This could be caused by worn or corroded door hinge pins and bushings. To repair this concern, replace the door hinge pins and bushings with kits now available from GM SPO.
- Thanks to Steve Love |
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No Forward or Reverse |
This information applies to 2006-07 Cadillac STS-V, XLR-V, Chevrolet Corvette, 2007 Cadillac Escalade, STS, SRX, GMC Yukon equipped with 6L50 (MYB) or 6L80 (MYC) Automatic Transmission. After replacement of the valve body and/or spacer plate, the transmission may have a no forward or reverse condition. This may occur if any type of grease or petroleum jelly is used to hold the valve body check balls in place. This grease may prevent the check balls from working properly. When assembling the valve body, do not use any type of grease or other material, including petroleum jelly and jells sold for transmission assembly usage. The transmission will not build enough heat initially to melt the lubricant, which can cause a DTC and range inhibit. Also, the valve body is assembled on the bench. There are no check balls between the body and transmission case, so no assembly lube should be necessary. - Thanks to Chuck Krepp |
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Hybrid Service Information (SI) |
Beginning with 2007, hybrid service manual information will be found in the Hybrid section. Within this section are the following subsections. Hybrid Controls -- Includes information on the control components and also the generator starter. Hybrid Cooling -- Includes information on the cooling of the hybrid components. Hybrid Energy Storage -- Includes information on the components within the "battery box" (generator battery carrier) with the exception of the components covered in Hybrid Controls and Hybrid Cooling. TIP: MOST of the Hybrid specific components are in the Hybrid Section, but there are some exceptions. For example, the Brake Delay Valve service information is in the Hydraulic Brakes subsection of the Brakes section. - Thanks to Jerry Garfield |
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Buzz or Static in Radio |
Some 2005-07 Chevrolet Corvettes may experience buzz or static in the radio when the engine is off but the HVAC is on. The noise diminishes as blower speed is lowered and increases as the blower speed is increased. The EMI appears to come from the blower motor itself. |
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Field Product Reporting (U.S.) 24 Hour Concerns Detection Process |
The primary early warning information source that triggers the 24 Hour Process is the Field Product Reports that dealers phone in, using a toll free number (see bulletin 02-00-89-002F). Here’s what takes place when you submit a Field Product Report. Reports are entered daily into the 24 Hour Concerns Detection Process (24Hr CDP). These reports are discussed in a 7:00 a.m. daily conference call by: - 24Hr CDP Facilitator - Service Operations (Brand Quality) - Engineering - Manufacturing (affected assembly plant) -Supplier Quality For current production vehicles, the intent of the 24Hr CDP is to investigate the reported problem and contain the issue at the Assembly Plant within a 24 hour period. Product reports for past model vehicles evolve into Service Bulletins as required. 24Hr CDP has successfully resolved well over 900 issues this calendar year in a very expedient manner and has prevented a very large number of customers from experiencing the issues that have been reported. Submit Reports Quickly In some cases, the Field Product Report is filed as much as several weeks after the repair is completed. This makes it difficult to retrieve accurate information and in some cases to obtain the affected parts. But more importantly, the opportunity may be missed to quickly respond to an issue and avoid additional customers experiencing some level of dissatisfaction. In the spirit of the 24 Hour Process, report all issues at your earliest opportunity. And if you receive a follow-up phone call after you have submitted a Field Product Report, please cooperate in supplying additional information and returning parts promptly. - Thanks to Terry Nicholas |
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Cylinder Head Removal Revisited![]() figure 3 ![]() figure 4 ![]() figure 5 |
The August 2006 issue of TechLink contained an article on a new procedure for removing the cylinder head from the 2.8L (LK5) and 3.5L (L52) engines. It contained an incorrect tool number. This new procedure can now be used on the 4.2L (LL8) engine as well. - Thanks to Randy Risley |
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Seat Recall (memory) or |
On a 2005-07 Chevrolet Corvette, Seat Recall or Exit Recall (memory) for the driver’s seat or steering wheel may be inoperative or have erratic operation. This could be the result of the Body Control Module (BCM) not recognizing the driver’s door position, either open or closed. |
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Articulating Running Boards -- Reminder |
TIP: See the August issue of TechLink for full information on the Articulating Running Boards. |
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Erratic Speedometer Operation |
The owner of a 2004-07 mid-size utility may comment on erratic speedometer operation or the speedometer needle shakes at or above 60mph (96 km/h) . This could be the result of a loose PCM/ECM ground. |
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GM Top Engine Cleaner Replaced |
GM Upper Engine and Fuel Injector Cleaner p/n 88861802 (in Canada, 88861804) (fig. 6) replaces GM Top Engine Cleaner p/n 12346535 and p/n 1050002 (in Canada, 992872).
Use of lower quality fuels may leave harmful engine deposits that can degrade driveability. Some fuels may not burn cleanly or do not contain sufficient doses of deposit control additives, and can leave behind harmful deposits which can retard engine performance.
Fig. 7 Before
Fig. 8 Cleaned with TEC
Fig. 9 Before
Fig. 10 Cleaned with UEC
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Airbag Diagnostic Codes After Collision Repair |
On a 2006 Saab 9-3, it may not be possible to get codes B010302 or B010002 to clear. |
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Owners of some full-size 2007 utilities with heated windshield washer fluid RPO XA7 may comment that the windshield washers/wipers operate erratically, turn on by themselves or spray too long.
TIP: If you check a customer concern and find no problem, be sure the customer has a demonstration of normal system operation. |
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Operation of a typical in-tank fuel level sending unit is based on variable resistance. As the float moves up or down according to fuel level, the resistance in the sending unit varies. This varying resistance is processed by the engine control module (ECM) and the resulting information is sent to the instrument panel cluster (IPC) for display on the fuel gauge.
To offset this effect, engineering has begun “flipping” fuel senders, reversing the circuitry. This means that high resistance now indicates low fuel level and low resistance indicates high fuel level. So, if deposit build-up adds to sender resistance, the gauge will err in the direction of indicating less fuel than is actually in the tank. |
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Power Liftgate Inoperative |
Owners of some 2007 full-size utilities with Power Rear Liftgate (RPO E61) may comment that when the ignition is in the off position, the power liftgate is inoperative from all of the switches and the keyless entry transmitter. If the ignition is in the accessory or the run position, the liftgate operates correctly. |
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General Motors supports the servicing and repair of 2006-07 Cadillac DTS professional vehicles (fig. 13). The three professional vehicle models can be identified by the following RPOs:
- B9Q Funeral Coach Package
- Thanks to Michael Ciarkowski |
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Pickup Truck Designation |
During the 2007 model year, both old (GMT800) and new (GMT900) style pickups will be built.
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Erratic RKE Operation |
This information applies to 1996 - 2007 all GM divisions and models.
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“No Fobs Detected” Message |
This information applies to 2005-07 Chevrolet Corvette and Cadillac STS, 2004-2007 Cadillac XLR.
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Intake Manifold Tuning Valve |
Some owners of a 2007 Saturn Aura with LY7 3.6L V6 engine may comment of a check engine light with DTC P2070 stored. The cause may be excess Loctite on the bushing for the intake manifold tuning valve, causing the valve to stick.
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Know-How Broadcasts for December
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